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Social Services Review report

Quality Management Review of the CHILD WELFARE DIVISION RICHMOND CITY DEPARTMENT OF SOCIAL SERVICES June 2013 Link to PDF file (3.45MB)

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Richmond Social Services headaches persist for assisted-living operators

Standing in front of more than a half dozen of the mentally ill and severely disabled clients he houses at the Palace Rest Home on Chamberlayne Avenue, Russell blasted the city Department of Social...

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More problems found in Richmond social services

A months-long investigation of the Richmond Department of Social Services, the third examination in recent months, has found further problems in the agency’s care of children and a lack of even basic...

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Not hard enough

Earlier this year City Auditor Umesh Dalal released a horrifying report about the Richmond agency tasked with protecting children. By now it should be abundantly clear that on this issue, nobody is...

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DSS employees stole gift cards, trashed thousands in resources

Now new allegations have developed this time involving theft and even workers throwing away thousands of dollars of items meant to help families in need. Link

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Audit finds more problems in Richmond Social Services

“It appears that in order to reduce the number of open cases that were out of compliance with the state policy, the program manager made decisions that may have compromised safety of children,” the...

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Statement from City of Richmond following Investigation

…Caseloads were high, morale was low, and training and supervision were limited…. –Office of the Press Secretary

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City employees commended for [too] rapid closures of child-abuse complaints

As Richmond’s Department of Social Services rushed to clear a backlog of reports of child abuse and neglect, certificates of recognition were presented to those who closed the most cases, workers were...

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Auditor: Social Services review could tie up office for 18 months

A comprehensive audit of the Richmond Department of Social Services would take up all of the internal auditor’s resources for a year or more and would cost about $1.5 million, according to City...

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13 laptops for Richmond foster youths idle after a year

But the 108 recipients on the city’s list were not pre-qualified to receive the technology as required under state policy…. Link

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